Ok, please hold." And then being on hold for another hour? WTH?!?!? I need help and can't get to an office without serious difficulty. My health won't allow it. I'm at my wits end.
Deserves no stars. Never answers. Never return calls. changes your case manager without you knowing. Send mail late
If I could it would be a zero, called 3 weeks ago and got a called back 2 days ago... not very reliable!!!
If I could give them 1 star I would! They never answer the phone!!!!
I am only giving one star because I can't give zero! Does anyone actually work at the Richmond apartment of social services? No one ever answers the phone. No one ever returns a phone call. Showing up in person doesn't help either – no one is available to help anyone! The city of Richmond should be truly ashamed of this!
I've been on hold for 1:13mins. The call has not even been answered. This is the wait time to get a human in the phone which will, no doubt result in a "hi, thank you for calling today. My name is _______. How can I help you? -----
Social Services Department is a US Local Government Office based in Richmond, Virginia. Social Services Department is located at 801 E Main St, Richmond, VA 23219, USA.
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