Excellent service, very trust worthy. They do all they can for you and then some. Family oriented. Highly recommend them.
Our refrigerator and 2 outlets went out. On the road for 2 months and needed the fridge fixed. Called Southern RV at 230 pm and told them we were just passing through and they had us in and out in about by the time they closed at 5 pm! Working fridge and outlets and they even replaced our porch bulb too! Great work and super friendly service. Thanks!
We have been definitely treated just like we are part of the family, but ask anyone who has shopped and bought at Southern RV and they’ll agree that John & Tracey,and their entire staff, excel in service, have great deals and treat you like family.
As a business owner I appreciate a great company. I guess I waited this long to right this review so I can say that you are dealt with very well before, during and after the sale. Richmond is fortunate to have John, Tracey and the SRV team. I hope they succeed in a big way.
This is my first online review. My wife and I bought our first RV from SRV a year and a half ago (31' Flagstaff Classic) If you are in the market for a purchase or service come here. Everyone we have dealt with has been great. We found the price we paid to be better than anywhere else on the web. And more importantly the training we received to be spot on. You will need service as something will have an issue and they handled it right.
A big THANK YOU!! To all the staff in the service department for working our Fifth-wheel in to their busy schedule to get it road ready for our trip and to Danielle for getting the warranty work taken care of and all parts ordered!
We just can't say enough about the treatment and service we get from Southern RV! We are owners of a Jayco Pinnacle and were at the "Owners Rally" when it was brought to our attention that we were missing a wheel ( yes, to our surprise, sure enough, our wheel was missing!) Immediately John Patterson was looking over the situation while on the phone to the service department. He had Joe, a Service Technician there pronto to temporarily get us set up for our return trip home. When he found out we were headed out for another camping trip the upcoming Thursday, he made sure that we had the right equipment to get us up and running again for that trip!
We were traveling on vacation when our hitch failed on our travel trailer. I called and spoke with Zack in parts and he told me that he had hitch in stock and he would check with service to see if they could get to it because they were backed up for about 4 weeks. he placed me on a brief hold then the service manager Brad picked up and i explained my situation that i was traveling he told me to come by it was not a problem he would help get us back on the road. We got there and Corey the service adviser greeted us and quickly got it to the back to get started on repairs. Josh the service tech was awesome he quickly got started and knew there was going to be a few snags and Brad the service manager came over to help him finish it up and got us all finished up. These guys stayed after they closed to make sure they got us back on the road. We couldn't have asked for better service.
Southern Rv is a US Car Dealer based in Richmond, Virginia. Southern Rv is located at 7001 Jefferson Davis Hwy, Richmond, VA 23237, USA.
Please contact with Southern Rv using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Southern Rv opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Car Dealer in Richmond