My car got hit in the parking deck where I work. Nice lady with insurance ready to do whatever was needed. I started with Carpool Detail to see what they thought - they estimated $150. but also sent me to another car place just to get an estimate. Really nice guy and he would have fixed it perfectly but for $800. Took it to another body shop on Broad who estimated $1600. Took it back to Carpool Detail who fixed it fine and the bill was - $150. Looks great! Really nice people and great work! Thanks!
Gina and her crew are the best. I had left the sunroof on my car open and of course it rained. The carpets were soaked as was the padding/insulation attached to the underside of the carpeting. The front seats (leather) dried out and were as hard as a rock. The insurance company initially approved removing the carpet; dry things out and replace the underside carpet padding/insulation. The insurance company did not approve fixing the dried-out seats as the car was 14 years old. Gina continued to work with the insurance company until they agreed to cover re-upholstering of the seats. I was blown away when I picked-up my car. The workmanship was topnotch. In addition, Gina and her crew went above and beyond fixing the damage -- the inside and outside of the car was completely cleaned. The carpets, mats -- everything. If you want the job done right -- take your car to Car Pool Detail Shop
I got the inside of my car scrubbed clean from top to bottom and it looks brand new again! I work with children and have messy friends that left my light colored seats covered in stains (including ink) and everything came out!! I forgot how good the inside of my car can look. I have gotten lots of complements that it looks brand new. Service was amazing and the price was reasonable for what needed to be done. These people definitely know what they are doing. I would go there again and recommend them to anyone who is looking to getting their car to look brand new again.
Car Pool Detail does wonderful work and provides excellent service. My car was in desprate need of interior detailing due to my shedding dog. Gina walked me through the process and estimate and worked with me to find a range that I was comfortable with. Would highly recommend Car Pool Detail to others.
I was completely blown away by my entire experience here! From when they thoroughly walked me through what all could be done both with the inside and out, to letting me choose which was the best option for my budget... instead of just the normal "take it or leave it" pricing I received while getting quotes from other shops in the city, who didn't even need to look at my car. I personally appreciate having an elevated experience as a consumer wherever I go and I wasn't the least bit disappointed! I felt like I was consulting a doctor or surgeon the way I was educated on what all could be done, what new technologies they use and what all they planned to do... instead of just being another bill to settle up for cleaning a dirty car. While waiting in their lobby I could look around and see all of the training certificates and news articles she had and was featured in - which made me even more confident I came to the right place! Needless to say - the end result was even better than I had hoped! She was even more thorough on walking me around my car when it was done than when she initially looked at it. If you are in the market for having your vehicle brought back to life or restored to better than new... this is your only option in RVA! I'll NEVER take any of my vehicles to anyone else!
Car Pool Detail is a US Car Wash based in Richmond, Virginia. Car Pool Detail is located at 5512 W Broad St, Richmond, VA 23230, USA.
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