I have been a manager for 3 1/2 decades and a true believer that the customer is always right and there is no substitute for good customer service. Having such good service even 12 years after the original install really impressed me. I will be a loyal customer to Cross Creek forever.
I'm personally confused by some of the negative comments... especially from one person who said they never even been to the nursery? I've been going to Cross Creek nursery for six years now. I have gotten all of our family Christmas trees from there at Christmas time and they have always lasted for weeks and weeks and have been stunning. Every spring I've gotten beautiful hanging baskets from Cross Creek that put other big chain stores hanging baskets to shame. They are full and bright and beautiful and bloom for months. Everyone at the nursery has always been helpful, and my daughter loves going there - always something fun for the kids to do. I will be heading up in another week or two to get some tomato plants for my garden. I would highly recommend to anyone!
To be honest, I've never been to this nursery. I read reviews before I make any purchase. Due to the MANY negative reviews regarding their customer service and follow up, I will spend my money elsewhere. I'm interested in having 3 trees delivered and planted in my yard. Does anyone know of a good nursery in the area that has a good reputation with customer service? I won't waste my time with this one. Perhaps if they read their reviews, they'll learn from them.
Great company with very nice employees! They do great work!
Good customer service. Huge selection. Great to visit an establishment where employees are knowledgeable and willing to help.
I had a patio installed by Cross Creek in 2005. Over time the stones shift on my landing outside the back door. Sand holding the stones in had washed away. It was poorly engineered unfortunately by someone no longer there. I called the landscaping department in March 2017 and explained the problem. A 2-man crew was sent out to repair the damage during the busy Spring season. They did a terrific job and the landing looks better than it ever did. There was no charge and they spent the better part of a day fixing the problem.
Cross Creek Nursery Landscaping is a US General Contractor based in Richmond, Virginia. Cross Creek Nursery Landscaping is located at 501 Courthouse Rd, Richmond, VA 23236, USA.
Please contact with Cross Creek Nursery Landscaping using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Cross Creek Nursery Landscaping opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find General Contractor in Richmond