Miss the old owners!! Terrible experience when we went back! Very pushy and didn’t seem to listen to what we wanted. We will not be returning or recommending.
This place is not the same as it used to be, can't understand new owners, all they are worried about is selling you something and getting your money. Had to tell them multiple times that i wasn't there to buy the shoes just
UPDATE ON REVIEW
Needed a new rubber sole. The sole they sold me isn't even long enough for my shoe. This place used to be awesome have referred many people there in the past but not any more
Oh my goodness. Ok! So! About a year ago I was waking up to go to work, I stood up and promptly fell right on the floor. My plantar fasciitis had gotten so bad I couldn't even stand on my own two feet. I am a nurse and work 12 hour shifts so it was only a matter of time. I had two options: cortisone shots or try new shoes. I went to Foot Solutions on Broad street, bought inserts and new shoes and within one month didn't have any more problems. Here I am a year later and I haven't had an issue since then and they remembered me when I went back in the store to pick up my new shoes!!! My feet are so happy! No shots needed! EVER!
Upon returning to Foot Solutions, I found that the store had been sold to a new owner. His name is Sanjay Kharidai. I was hoping that the service and knowledge would remain the same. I have been in twice this week and everything is still remains the same as it was. Sanjay is very professional and is eager to accommodate my needs. Everything in stock and had a very fast turnaround on rebuilding my custom arch supports. STILL A GREAT PLACE TO SHOP!
I was sold shoes much too large for me and fell twice in them. I kept telling MaryBeth to be very careful of my bad large toe when taking the foam mold for orthotics and she ignored me and pressed hard on the toe and I recoiled in pain. I was also sold additional accessories for my shoes that were a total waste of money. I will never shop here again.
This store is for people looking for real foot comfort and healing. I came to Marybeth years ago and could hardly walk due to foot pain. Within 6 months I was back to normal and I have been a loyal customer since. These people know what they are doing. It is expensive for good shoes and custom arch supports and worth every penny! This company is not for you if you are not serious about foot care and expect Walmart prices.
Foot Solutions is a US Shoe Store based in Richmond, Virginia. Foot Solutions is located at 9320 W Broad St, Richmond, VA 23294, USA.
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