The reason for this review is I took my girlfriends car to this service center for state inspection an they kept failing it for the headlights needing to be adjusted. So I asked to see the machine an where it was out of adjustment. Well for starters the machine looked totally out of date an I asked to see when the machine was last Calibrated. An the reply I received was come on dude were state police. Umm no your a va state inspector not a state police. An second the machine they were using has a aluminum channel that is supposed to be mounted to the floor so the machine is aimed start towards the headlight as it could be not just placed anywhere on the floor.
This place SUCKS! I paid for an alignment and two new front tires. Guess what?? I need a new set of tires again! All because these folks can't align a vehicle. Very sorry for doing people like that and charging them. Hope this improves business!!
It's an ok repair station. I do give them credit for trying to work with everyone's budget. The bad thing is that the prices seem to always have you needing the help for your budget. I used to go here often but after my vehicle was broken into and nothing was even offered for a discount, I no longer have my vehicles worked on here. When my car was broken into there was nothing but an apology and here is what you owe. My continued experience with funny pricing and car theft leaves a bad taste.
My mother went here to get an inspection on her pick up truck and they told her it would cost $2,300 to pass inspection, well low and behold she got a second opinion and it only cost $280, don't go to this crooked shop who tries to take advantage of women!!
Great customer service! Kept me updated on the status and fixed my vehicle in quickly. On top of all this they had the best price in the area for the job! Will definitely be a returning customer.
Would not take my car here for state inspection if your not trying to get scammed out of 30 for a headlight adjustment.
Virginia Automotive Service is a US Car Repair based in Richmond, Virginia. Virginia Automotive Service is located at 6601 Jefferson Davis Hwy, Richmond, VA 23237, USA.
Please contact with Virginia Automotive Service using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Virginia Automotive Service opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Car Repair in Richmond