One of the best I've met. Ranks very high among the psychiatrists I have worked with over the years. Go to him and you won't regret it.
Patient time is not important. Went for 1st appointment on-time and with all documentation needed. Waited for 30 minutes before leaving. Told this is industry practice, blah, blah, blah. Won't be going back.
Very effective doctor. Excellent. Takes a difficult case and solves it. Easy to talk to.
I received a bill from your clinic for an outstanding balance of only $20.00.
My issue is that there was only the name of the business listed, NO where on the letter was there a phone number, address, contact person, website, or any means to know what the exact location of your clinic is. This is completely unprofessional for any business to send out communications with no easy way to get in contact with someone to resolve the issue. I am sure that I am not the only person that finds this annoying and archaic in this day and age of advanced technology.
Loved my therapist, but hated the office staff. They were very unprofessional from the jump. On my first visit they basically accused me of not having the insurance straight... to find out the document they needed was sitting on their fax machine the whole time. It was a very stressful time in my life (hence me seeing a therapist) and the woman at the desk that first day was very unkind. You'd think working at a therapist office would give them some more courtesy and patience. Anyway... I had to stop going there because I moved out of state. It's a year later from my last appointment now and I get a call from a collection agency. Turns out the woman at the desk who told me I was all paid up on my last visit was incorrect. I never gave a forwarding address (nor did they ask for one - they knew I was moving) because I was told I had paid for every appointment. Since I moved I never received any further bill from them. They made no attempt to contact me by phone. They obviously had my phone number on file because they gave it to this collection agency. And now they are charging me a $50 collection fee. I have no problem paying my bill, I just had no idea I owed anything. I wish they had just taken one simple step to give me a call. Also whoever I talked to at their billing company was super rude, but I know that's not on them.
Please consider re-vampling your correspondence forms to make them more "user friendly."
The staff is always friendly. The physicians and therapists are simply amazing.
Dominion Behavioral Healthcare is a US Health facility based in Richmond, Virginia. Dominion Behavioral Healthcare is located at 2305 N Parham Rd #3, Richmond, VA 23229, USA.
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