A special thank you to Jennifer, Heather and Megan who spent more than an hour patiently coaching me through how to put in contacts. Y'all are rockstars.
Dr. Nardone is fantastic and everyone is always so helpful on the eye care side. I recommend him highly. The glasses side of the house used to be good as well, but recently they seem more interested in chatting amongst themselves than taking care of customers.
Set an appointment with this place in may. Which is was a new patient, they asked for my VSP insurance as well as Medical insurance ID. I get a call Saturday June third in regards to my appointment on June 6. Which is a reminder call and towards the end the rep says they were unable to verify my ID number. Me thinking it was my insurance ID I bring all my documents to he appointment at that time the rep states I need my Work ID number, which I didn't have. If all the information was disclosed to me up front I would have been able to go to my appointment. Not only a waste of my time but also my day off. Wish I could give zero stars for incompetency.
I've had Dr. Nardone as my eye Doctor for over 10 years. He is an awesome guy all around and a terrific eye Doctor. Highly recommend this clinic for anyone shopping for a new eye Doc or moving to Richmond.
Optometrists are very good. Wish I could say the same for the Optical side. Overpriced for this working person, but, they do some in house lens work. I called and asked if they could service my own glasses,,
I was told yes and I was given a price. When I got there, the woman waiting on me made insulting remarks about the country and quality of my glasses and she refused to do the work.. She shouldnt have a job
Recently moved to Richmond and have been searching for a new eye doctor. Everyone at Patterson, from the front desk to the optometrists, are compassionate professionals. It's obvious how much they care for their customers/patients, both physically and financially.
Patterson Eye Clinic is a US Doctor based in Richmond, Virginia. Patterson Eye Clinic is located at 5419 Patterson Ave, Richmond, VA 23226, USA.
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