You'll have to go into the arrival terminal to sign in and get the keys. Then afterwards, you'll have to walk a ways to actually get your car. Finally, when it's time to return the vehicle, there will be no one there to check you in. So remember your gas level or mileage. Or else you'll see big fees on your bill when you drop off. Only one person mans this rental place. So you'll be doing much or the work yourself.
Horrible service m, this people don't understand they importance of a Goverment travel. Flew in this agency wouldn't match the price on my 1610, there were extreme rude, won't put any work in to try and help the customers. If u are thinking of going with this agency I highly encourage not to.
Customer service was excellent. Very nice and knowledgeable people. I will be using them again.
Dollar made it easy to reserve, pick up in Richmond and drop off in Raleigh. Thanks.Nancy
You may get a good deal on a car, but expect the service to be horrible and confusing.
Had the absolute worst experience here. Was forced to go back to the end of the line multiple times. The second time I was actually attempted to be fooled into not thinking that I was in a line by not actually standing in the line just waiting for it. This is been one of the most demeaning experiences that I have ever encountered especially when it's not like I'm in a situation where I don't have funds to take care of the situation which a lot of the times could be the case but I actually have the funds to take care of this now. They are attempting to make this the most convoluted experience ever to ensure job security for the less than Stellar employees that are hired by the rental car places it is the standard of Excellence is ruined my vacation and I says you're for the last 2 hours attempting to get something taken care of. By the way Capital One solve my issue within 10 minutes. overall this may come off as an angry review but it is not from a place of anger it is from place of sadness. It is incredibly unbelievable
Dollar Rent A Car is a US Car Rental based in Richmond, Virginia. Dollar Rent A Car is located at 1 Richard E Byrd Terminal Dr, Richmond, VA 23250, USA.
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