Came here to get an appraisal and ultimately sell some sterling silver. Appraiser and other staff were so kind, thorough, and fair. Would definitely take other heirlooms here.
This store has very bad customer service. I went on a Saturday (mid day, not when they were just opening or about to close), there were 3 employees in the store and when I walked in, they all looked up from their work at me, and then looked directly back down again (no welcome words from any of the three). I walked around for a second and then had to walk up to one employee to ask them for help. I was literally the only customer in the store, and I was dressed casually but nicely. Was awful, particularly since I'd just gotten engaged and they carried the line of wedding bands my fiancé and I are interested in - however, I would never want to work with this group.
Love these guys. They are professional and honest.
Best jeweler in Richmond. Whether you want new or repair or redesign using something old. Go see Taylor!
They also have a super interesting display of items from the Civil War, when the Cowardin home was used as a hospital for both sides.
Family owned and operated, wonderful customer service, great selections. They will educate you and give you a informational sheet regarding the stones.
Cowardin S Jewelers is a US Jewelry Store based in Richmond, Virginia. Cowardin S Jewelers is located at 4909 W Broad St, Richmond, VA 23230, USA.
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